ichoose Business & Finance

Consumer Rights

Australian Competition and Consumer Commission (ACCC)
The ACCC ensures that individuals and businesses comply with the law
www.accc.gov.au

Business Rights & Obligations
Basic responsibilities of business such as dealing with other businesses, obligations to consumers, and competing fairly.
www.accc.gov.au

Consumer Policy
The key elements of consumer protection, choice, information and redress.
www.treasury.gov.au

Consumers Online
Consumer protection in Australia, product recalls and product safety, consumer complaints and enquiries, electronic commerce and shopping on the Internet, legislation, A-Z of online consumer resources, links to relevant organisations and stuff for kids.
www.consumersonline.gov.au

Fair Trading
Information about fair trading laws; complying with the Trade Practices Act; Codes of Practice; customer service; dispute resolution; product safety and standards; product recalls; labelling; retail leasing and warranties and refunds.
www.business.gov.au

For Business - What does the law say about dealing with consumers?
Thhe Ministerial Council on Consumer Affairs site provides details on how to find out what the law says about how businesses should deal with consumers.
www.consumer.gov.au

Product Recalls Australia
The Product Recalls Australia web site enhances consumer safety by providing current information to consumers about product recalls.
www.recalls.gov.au

Small Business
This section of the Australian Competition and Consumer Commission covers dealing with consumers; dealing with other businesses; franchising; Your business; rural and regional issues; and a Resource centre with small business publications and a FAQ section.
www.accc.gov.au

Uniform Consumer Credit Code
The Consumer Credit Code is a national initiative to standardise credit practice in Australia.
www.creditcode.gov.au